TRAVEL 2
In this section we will cover travel by VIP bus, van and boat.
A VIP bus is also called a coach. http://translate.google.co.th/?hl=en#auto/en/coach
[click the link and listen to the word coach]
A VIP bus is also called a coach. http://translate.google.co.th/?hl=en#auto/en/coach
[click the link and listen to the word coach]
__________TRAVEL BY VIP BUS, VAN AND BOAT
Travel around the ASEAN community is easy with VIP bus or van.
You can travel from city to city or from a city to an island.
For going to the islands you can use a ferry, speedboat or long-tail boat.
VOCABULARY
van /mini bus
รถตู้
has air-con
ปรับอากาศ/ รถตู้ปรับอากาศ (มีแอร์)
comfortable
สะดวกสบาย
big waves
คลื่นแรง
bad weather
อากาศไม่ดี
pier / jetty
สะพานเทียบเรือ
dock
ท่าเรือ
van /mini bus
รถตู้
has air-con
ปรับอากาศ/ รถตู้ปรับอากาศ (มีแอร์)
comfortable
สะดวกสบาย
big waves
คลื่นแรง
bad weather
อากาศไม่ดี
pier / jetty
สะพานเทียบเรือ
dock
ท่าเรือ
PHRASES and QUESTIONS
When would you like to travel?
คุณต้องการเดินทางเมื่อไร
How many passengers?
มีผู้โดยสารกี่คน
Where are you staying now?
คุณพักอยู่ที่ไหน
We can pick you up at…..
เราสามารถรับคุณได้ที่ _____
You need to be here at….
คุณต้องการมาถึงที่นี่เวลา _____
The boat can’t travel in bad weather.
เรื่อไม่สามารถอกได้ถ้าสภาพอากาศไม่ดี
The bus leaves at ...
รถเมล์ออกเวลา _____
The boat arrives at....
เรื่อเข้าเทียบท่าเวลา _____ เรือมาถึงเวลา _____
my staff
เจ้าหน้าที่ของผม/ฉัน
....suit your budget
เหมาะกับงบประมาณของคุณ (ราคาที่คุณพอใจ)
Parks Authority of Thailand
เจ้าหน้าที่วนอุทยานของไทย
someplace upmarket
ที่พักระดับมาตรฐาน (ดี)
When you arrive you can choose.
คุณสามารถเลือกได้ เมื่อมาถึงที่นี่
I will show you a picture
ผม/ฉันสามารถให้คุณดูได้จากรูปภาพ
Have a look at the brochure
กรุณาดูจากแผ่นพับโฆษณา
clear immigration
ผ่านแผนกตรวจคนเข้าเมือง (ตม.)
click and listen https://translate.google.co.th/?hl=en#en/th/clear%20immigration
When would you like to travel?
คุณต้องการเดินทางเมื่อไร
How many passengers?
มีผู้โดยสารกี่คน
Where are you staying now?
คุณพักอยู่ที่ไหน
We can pick you up at…..
เราสามารถรับคุณได้ที่ _____
You need to be here at….
คุณต้องการมาถึงที่นี่เวลา _____
The boat can’t travel in bad weather.
เรื่อไม่สามารถอกได้ถ้าสภาพอากาศไม่ดี
The bus leaves at ...
รถเมล์ออกเวลา _____
The boat arrives at....
เรื่อเข้าเทียบท่าเวลา _____ เรือมาถึงเวลา _____
my staff
เจ้าหน้าที่ของผม/ฉัน
....suit your budget
เหมาะกับงบประมาณของคุณ (ราคาที่คุณพอใจ)
Parks Authority of Thailand
เจ้าหน้าที่วนอุทยานของไทย
someplace upmarket
ที่พักระดับมาตรฐาน (ดี)
When you arrive you can choose.
คุณสามารถเลือกได้ เมื่อมาถึงที่นี่
I will show you a picture
ผม/ฉันสามารถให้คุณดูได้จากรูปภาพ
Have a look at the brochure
กรุณาดูจากแผ่นพับโฆษณา
clear immigration
ผ่านแผนกตรวจคนเข้าเมือง (ตม.)
click and listen https://translate.google.co.th/?hl=en#en/th/clear%20immigration
CONVERSATION 1 - - BLUE SEA TRAVEL AGENT, BANGKOK
TRAVEL AGENT: Good morning. How may I help you?
CUSTOMER: I’d like to go to Angkor Wat.
TRAVEL AGENT: When would you like to travel?
CUSTOMER: On Friday.
TRAVEL AGENT: How many passengers?
CUSTOMER: 2 passengers.
TRAVEL AGENT: Okay. We have a VIP bus service. The bus leaves from the Eastern Bus Terminal at 6 AM.
You clear immigration at Poipet and have lunch. Then the bus leaves to Angkor Wat in Siem Reap.
CUSTOMER: The Eastern Bus Terminal.
TRAVEL AGENT: Yes, I will write down the address for you and you can take a taxi.
CUSTOMER: Okay. How much is it ?
TRAVEL AGENT: For 2 passengers, that is 2, 200 baht one-way.
CUSTOMER: Okay.
TRAVEL AGENT: Please write your name on the ticket.
CUSTOMER: Sure….Do I get a visa at the border?
TRAVEL AGENT: Yes, it can take an hour or more if the border is busy.
You need to take a passport photograph and about 20 US dollars for your visa.
CUSTOMER: What time do we arrive in Siem Reap?
TRAVEL AGENT: Usually around 9 PM. Here’s your ticket. Two passengers, leaving at 6 AM from the Eastern Bus Terminal, Bangkok. One-way to Siem Reap. Enjoy your stay in Cambodia.
CUSTOMER: Thanks very much.
TRAVEL AGENT: You’re welcome.
http://translate.google.com/#en/th/You%E2%80%99re [click on the link to listen to you're]
TRAVEL AGENT: Good morning. How may I help you?
CUSTOMER: I’d like to go to Angkor Wat.
TRAVEL AGENT: When would you like to travel?
CUSTOMER: On Friday.
TRAVEL AGENT: How many passengers?
CUSTOMER: 2 passengers.
TRAVEL AGENT: Okay. We have a VIP bus service. The bus leaves from the Eastern Bus Terminal at 6 AM.
You clear immigration at Poipet and have lunch. Then the bus leaves to Angkor Wat in Siem Reap.
CUSTOMER: The Eastern Bus Terminal.
TRAVEL AGENT: Yes, I will write down the address for you and you can take a taxi.
CUSTOMER: Okay. How much is it ?
TRAVEL AGENT: For 2 passengers, that is 2, 200 baht one-way.
CUSTOMER: Okay.
TRAVEL AGENT: Please write your name on the ticket.
CUSTOMER: Sure….Do I get a visa at the border?
TRAVEL AGENT: Yes, it can take an hour or more if the border is busy.
You need to take a passport photograph and about 20 US dollars for your visa.
CUSTOMER: What time do we arrive in Siem Reap?
TRAVEL AGENT: Usually around 9 PM. Here’s your ticket. Two passengers, leaving at 6 AM from the Eastern Bus Terminal, Bangkok. One-way to Siem Reap. Enjoy your stay in Cambodia.
CUSTOMER: Thanks very much.
TRAVEL AGENT: You’re welcome.
http://translate.google.com/#en/th/You%E2%80%99re [click on the link to listen to you're]
CONVERSATION 2 - - BLUE BIRD TRAVEL, KUALA LUMPUR
TRAVEL AGENT: Good afternoon, sir. How may I help you?
CUSTOMER: I want to go to Batam, Indonesia.
TRAVEL AGENT: Okay. You can take a VIP bus to Singapore and from Singapore you take a ferry to Batam.
CUSTOMER: Okay, sounds good.
TRAVEL AGENT: When would you like to travel?
CUSTOMER: Next week, Wednesday. Is that okay?
TRAVEL AGENT: Yes sir, it is. We have buses and boats everyday to Batam.
CUSTOMER: How much?
TRAVEL AGENT: How many passengers?
CUSTOMER: Oh, just me and my wife.
TRAVEL AGENT: Let me check….the bus from KL to Singapore is 75 ringgit and the boat to Batam is 15 ringgit so 90 per person. So, altogether 180 ringgit, but you need to get a taxi to Harbour Front ferry terminal when you arrive in Singapore.
CUSTOMER: Okay. I will pay now.
TRAVEL AGENT: Please write your names on this paper so I can print your ticket.
CUSTOMER: Okay. How long will it take to get there?
TRAVEL AGENT: The trip to Singapore is about 5 hours. You leave KL at 9:30 AM on Wednesday, my driver will take you from here to the bus station. Please be here by 9 AM. You need to clear customs and immigration. The ferry leaves at 4: 50 PM and takes about 45 minutes from Singapore to Batam island.
CUSTOMER: I see. Okay thank you and see on Wednesday.
TRAVEL AGENT: You're welcome sir.
CONVERSATION 3 -- PACIFIC TRAVEL, HAT YAI
TRAVEL AGENT: Good morning. How can I help you?
CUSTOMER: Can I get to Langkawi from Hat Yai?
TRAVEL AGENT: Yes sir, you can. You take a van from Hat Yai to Tammalang pier, and the ferry to Langkawi. When would you like to travel?
CUSTOMER: I’m not sure. How much is it?
TRAVEL AGENT: 450 baht altogether.
CUSTOMER: And how long is the trip?
TRAVEL AGENT: 1 and a half hours to the pier and1 hour to Langkawi.
CUSTOMER: Well, okay. Let me think about it.
TRAVEL AGENT: Sure, have a nice day.
TRAVEL AGENT: Good morning. How can I help you?
CUSTOMER: Can I get to Langkawi from Hat Yai?
TRAVEL AGENT: Yes sir, you can. You take a van from Hat Yai to Tammalang pier, and the ferry to Langkawi. When would you like to travel?
CUSTOMER: I’m not sure. How much is it?
TRAVEL AGENT: 450 baht altogether.
CUSTOMER: And how long is the trip?
TRAVEL AGENT: 1 and a half hours to the pier and1 hour to Langkawi.
CUSTOMER: Well, okay. Let me think about it.
TRAVEL AGENT: Sure, have a nice day.
CONVERSATION 4 -- BLUE SEA TRAVEL, BANGKOK
TRAVEL AGENT: Good afternoon..
CUSTOMER: Can I get a bus to Vientiane?
TRAVEL AGENT: Yes sure, madam. When would you like to travel?
CUSTOMER: Tomorrow.
TRAVEL AGENT: How many passengers?
CUSTOMER: 2 passengers.
TRAVEL AGENT: Would you like a return ticket?
CUSTOMER: No thanks, I'm not sure when we're coming back.
TRAVEL AGENT: Okay, 2 tickets to Vientiane, by VIP bus, 1,100 baht each. That's 2, 200 baht.
The bus leaves from the Mo Chit Northern Bus Terminal at 7:30 PM. It stops in Udon Thani for 30 minutes. And you arrive at the border at around 8 AM.
CUSTOMER:The bus doesn't go into Laos?
TRAVEL AGENT: No madam, I'm afraid it doesn't, but after you clear immigration there is a bus service for 15 baht that will take you over the bridge. Then you can get a tuk-tuk or taxi to your hotel.
CUSTOMER: How much is the tuk-tuk?
TRAVEL AGENT: I'm not sure, madam.
CUSTOMER: I see. How much is the visa?
TRAVEL AGENT: 35 US dollars and you need a photo. Here are your tickets. Please write your names on the tickets. Thanks.
CUSTOMER: Thanks.
TRAVEL AGENT: Your welcome. Have a good trip.
TRAVEL AGENT: Good afternoon..
CUSTOMER: Can I get a bus to Vientiane?
TRAVEL AGENT: Yes sure, madam. When would you like to travel?
CUSTOMER: Tomorrow.
TRAVEL AGENT: How many passengers?
CUSTOMER: 2 passengers.
TRAVEL AGENT: Would you like a return ticket?
CUSTOMER: No thanks, I'm not sure when we're coming back.
TRAVEL AGENT: Okay, 2 tickets to Vientiane, by VIP bus, 1,100 baht each. That's 2, 200 baht.
The bus leaves from the Mo Chit Northern Bus Terminal at 7:30 PM. It stops in Udon Thani for 30 minutes. And you arrive at the border at around 8 AM.
CUSTOMER:The bus doesn't go into Laos?
TRAVEL AGENT: No madam, I'm afraid it doesn't, but after you clear immigration there is a bus service for 15 baht that will take you over the bridge. Then you can get a tuk-tuk or taxi to your hotel.
CUSTOMER: How much is the tuk-tuk?
TRAVEL AGENT: I'm not sure, madam.
CUSTOMER: I see. How much is the visa?
TRAVEL AGENT: 35 US dollars and you need a photo. Here are your tickets. Please write your names on the tickets. Thanks.
CUSTOMER: Thanks.
TRAVEL AGENT: Your welcome. Have a good trip.
CONVERSATION 5 -- CATHAY PACIFIC TRAVEL, HAT YAI
TRAVEL AGENT: Morning. How can I help you sir?
CUSTOMER: I need to go to Penang.
TRAVEL AGENT: When would you like to travel?
CUSTOMER: Tomorrow. Is that possible?
TRAVEL AGENT: Yes, of course. We have 3 vans a day. 9 AM, 12 Midday and 3 PM
CUSTOMER: Oh, 3 PM please.
TRAVEL AGENT: How many passengers sir?
CUSTOMER: Just 1.
TRAVEL AGENT: Where are you staying, sir ? We can pick you up.
CUSTOMER: I’m staying at the Regency Hotel.
TRAVEL AGENT: Okay, that will be 400 baht please. The van will pick you up at 2:30. Please wait in the lobby.
CUSTOMER: Yes, okay.
TRAVEL AGENT: And can you please write your name and mobile number?
CUSTOMER: Sure. What time do I get to Penang?
TRAVEL AGENT: About 8 PM local time. Malaysia is 1 hour different to Thailand. The trip is usually around 4 hours and the driver will drop you off at your hotel in Penang.
CUSTOMER: Oh, that’s very nice.
TRAVEL AGENT: Okay, see you tomorrow.
TRAVEL AGENT: Morning. How can I help you sir?
CUSTOMER: I need to go to Penang.
TRAVEL AGENT: When would you like to travel?
CUSTOMER: Tomorrow. Is that possible?
TRAVEL AGENT: Yes, of course. We have 3 vans a day. 9 AM, 12 Midday and 3 PM
CUSTOMER: Oh, 3 PM please.
TRAVEL AGENT: How many passengers sir?
CUSTOMER: Just 1.
TRAVEL AGENT: Where are you staying, sir ? We can pick you up.
CUSTOMER: I’m staying at the Regency Hotel.
TRAVEL AGENT: Okay, that will be 400 baht please. The van will pick you up at 2:30. Please wait in the lobby.
CUSTOMER: Yes, okay.
TRAVEL AGENT: And can you please write your name and mobile number?
CUSTOMER: Sure. What time do I get to Penang?
TRAVEL AGENT: About 8 PM local time. Malaysia is 1 hour different to Thailand. The trip is usually around 4 hours and the driver will drop you off at your hotel in Penang.
CUSTOMER: Oh, that’s very nice.
TRAVEL AGENT: Okay, see you tomorrow.
CONVERSATION 6 -- ANDAMAN TRAVEL,HAT YAI
TRAVEL AGENT: Good evening. How may I help you?
CUSTOMER: I want to go the islands.
TRAVEL AGENT: Which island, madam?
CUSTOMER: Someplace upmarket.
TRAVEL AGENT: I suggest Koh Lipe or Koh Ngai.
CUSTOMER: Koh Lipe. Oh, is it nice ?
(customer looks at the brochure)
TRAVEL AGENT: Yes, there are many places to stay and the island is clean. When you arrive you can find someplace to suit your budget.
CUSTOMER: Do you know the price?
TRAVEL AGENT: Many prices, madam. They have air-con and bamboo bungalows. Now it is high season, so from about 800 baht and up.
CUSTOMER: Okay. So how can I get there?
TRAVEL AGENT: You take the van from Hat Yai to Pakbara pier and then a speedboat to Koh Lipe. And please pay 30 baht to the parks authority of Thailand because it is a national park.
click and listen http://translate.google.co.th/?hl=en#en/th/parks%20authority
CUSTOMER: Oh, I see.
TRAVEL AGENT: Altogether the price is 600 baht, but not including 30 baht for the parks authority.
When would you like to travel?
CUSTOMER: Tomorrow, is it possible?
TRAVEL AGENT: Yes madam. The van leaves from here at 8:30 AM
CUSTOMER: What time will I get to Koh Lipe?
TRAVEL AGENT: About 1:00 PM. How many passengers?
CUSTOMER: 2 passengers, please.
TRAVEL AGENT: That will be 1, 200 baht. Please write your name and mobile number on the ticket, thank you.
CUSTOMER: Okay, 1, 200 baht, here you go.
TRAVEL AGENT: Thank you madam, and please be here at 8:15 AM
CUSTOMER: Sure, thanks.
TRAVEL AGENT: You’re welcome.
TRAVEL AGENT: Good evening. How may I help you?
CUSTOMER: I want to go the islands.
TRAVEL AGENT: Which island, madam?
CUSTOMER: Someplace upmarket.
TRAVEL AGENT: I suggest Koh Lipe or Koh Ngai.
CUSTOMER: Koh Lipe. Oh, is it nice ?
(customer looks at the brochure)
TRAVEL AGENT: Yes, there are many places to stay and the island is clean. When you arrive you can find someplace to suit your budget.
CUSTOMER: Do you know the price?
TRAVEL AGENT: Many prices, madam. They have air-con and bamboo bungalows. Now it is high season, so from about 800 baht and up.
CUSTOMER: Okay. So how can I get there?
TRAVEL AGENT: You take the van from Hat Yai to Pakbara pier and then a speedboat to Koh Lipe. And please pay 30 baht to the parks authority of Thailand because it is a national park.
click and listen http://translate.google.co.th/?hl=en#en/th/parks%20authority
CUSTOMER: Oh, I see.
TRAVEL AGENT: Altogether the price is 600 baht, but not including 30 baht for the parks authority.
When would you like to travel?
CUSTOMER: Tomorrow, is it possible?
TRAVEL AGENT: Yes madam. The van leaves from here at 8:30 AM
CUSTOMER: What time will I get to Koh Lipe?
TRAVEL AGENT: About 1:00 PM. How many passengers?
CUSTOMER: 2 passengers, please.
TRAVEL AGENT: That will be 1, 200 baht. Please write your name and mobile number on the ticket, thank you.
CUSTOMER: Okay, 1, 200 baht, here you go.
TRAVEL AGENT: Thank you madam, and please be here at 8:15 AM
CUSTOMER: Sure, thanks.
TRAVEL AGENT: You’re welcome.
CONVERSATION 7 -- OCEAN TRAVEL,TRANG
CUSTOMER: Excuse me. How can I go to Libong Island?
TRAVEL AGENT: Ah, Koh Libong. We have a van to Kantang and then you can take the long-tail boat to Koh Libong.
CUSTOMER: The island?
Click on the link to listen to the English pronunciation of island http://translate.google.com/#en/th/island
TRAVEL AGENT: Yes, sir. Koh Libong is Libong island.
CUSTOMER: What is a long-tail boat?
TRAVEL AGENT: I will show you a picture.
CUSTOMER: Oh! So small.
TRAVEL AGENT: No problem, sir. From the coast to the island is only 20 minutes.
CUSTOMER: Is it safe?
TRAVEL AGENT: Very safe. Thai people use the long-tail boat every day.
CUSTOMER: How much?
TRAVEL AGENT: The van is 200 baht. You pay 50 baht for the boat at the jetty. When would you like to travel?
CUSTOMER: Tomorrow.
TRAVEL AGENT: Where will you stay on the island?
CUSTOMER: I’m not sure.
TRAVEL AGENT: Can I make a reservation for you? There are only a few bungalows on the island.
CUSTOMER: Yes please.
TRAVEL AGENT: How long will you stay?
CUSTOMER: I’m not sure. About 1 week.
TRAVEL AGENT: Okay. Have a look at the brochure.
CUSTOMER: I like this place. How much is this bungalow?
TRAVEL AGENT: Palm Tree Bungalow. That is 650 baht per day.
CUSTOMER: Okay. Please make a reservation.
TRAVEL AGENT: How many passengers ?
CUSTOMER: Just me. Only one.
TRAVEL AGENT: Okay, let me call them….(speaking in Thai language) Sorry, what is your name?
CUSTOMER: Mr. Charles.
TRAVEL AGENT: ….(speaking in Thai language and then hang up the phone) okay Mr.Charles, when you arrive on Koh Libong their driver will pick you up.
CUSTOMER: Great.
TRAVEL AGENT: Could you please pay a 20 percent deposit of 455 baht? That will be deducted from your bill when you check out. So the price, including the van, 655 baht.
CUSTOMER: Yes, okay. Here you go,
TRAVEL AGENT: Thank you sir and here is your receipt. Please write your name and mobile number for me.
CUSTOMER: Okay. Thanks so much
TRAVEL AGENT: So please be here at 8:15 AM
CUSTOMER: Okay, 8:15 tomorrow, see you. Thanks a lot.
TRAVEL AGENT: Your welcome. Enjoy your stay.
CUSTOMER: Excuse me. How can I go to Libong Island?
TRAVEL AGENT: Ah, Koh Libong. We have a van to Kantang and then you can take the long-tail boat to Koh Libong.
CUSTOMER: The island?
Click on the link to listen to the English pronunciation of island http://translate.google.com/#en/th/island
TRAVEL AGENT: Yes, sir. Koh Libong is Libong island.
CUSTOMER: What is a long-tail boat?
TRAVEL AGENT: I will show you a picture.
CUSTOMER: Oh! So small.
TRAVEL AGENT: No problem, sir. From the coast to the island is only 20 minutes.
CUSTOMER: Is it safe?
TRAVEL AGENT: Very safe. Thai people use the long-tail boat every day.
CUSTOMER: How much?
TRAVEL AGENT: The van is 200 baht. You pay 50 baht for the boat at the jetty. When would you like to travel?
CUSTOMER: Tomorrow.
TRAVEL AGENT: Where will you stay on the island?
CUSTOMER: I’m not sure.
TRAVEL AGENT: Can I make a reservation for you? There are only a few bungalows on the island.
CUSTOMER: Yes please.
TRAVEL AGENT: How long will you stay?
CUSTOMER: I’m not sure. About 1 week.
TRAVEL AGENT: Okay. Have a look at the brochure.
CUSTOMER: I like this place. How much is this bungalow?
TRAVEL AGENT: Palm Tree Bungalow. That is 650 baht per day.
CUSTOMER: Okay. Please make a reservation.
TRAVEL AGENT: How many passengers ?
CUSTOMER: Just me. Only one.
TRAVEL AGENT: Okay, let me call them….(speaking in Thai language) Sorry, what is your name?
CUSTOMER: Mr. Charles.
TRAVEL AGENT: ….(speaking in Thai language and then hang up the phone) okay Mr.Charles, when you arrive on Koh Libong their driver will pick you up.
CUSTOMER: Great.
TRAVEL AGENT: Could you please pay a 20 percent deposit of 455 baht? That will be deducted from your bill when you check out. So the price, including the van, 655 baht.
CUSTOMER: Yes, okay. Here you go,
TRAVEL AGENT: Thank you sir and here is your receipt. Please write your name and mobile number for me.
CUSTOMER: Okay. Thanks so much
TRAVEL AGENT: So please be here at 8:15 AM
CUSTOMER: Okay, 8:15 tomorrow, see you. Thanks a lot.
TRAVEL AGENT: Your welcome. Enjoy your stay.
CONVERSATION 8 -- CATHAY PACIFIC TRAVEL, HAT YAI
TRAVEL AGENT: Good afternoon sir. How may I help you?
CUSTOMER: We want to go to Ko Kradan
TRAVEL AGENT: I’m afraid not possible right now sir. The speedboat can’t travel in bad weather.
CUSTOMER: Oh, but we’re on holiday and we only have a week left.
TRAVEL AGENT: So sorry sir, big waves, but you can travel to Krabi or Phuket.
CUSTOMER: Phuket is an island?
TRAVEL AGENT: Yes, and it is joined to the mainland by a bridge.
CUSTOMER: Can we fly there?
TRAVEL AGENT: No, I’m afraid not but you can take a VIP bus. It takes 9 hours.
CUSTOMER: How much is the ticket?
TRAVEL AGENT: 600 baht each. When would you like to travel?
CUSTOMER: I think tomorrow. Is it okay?
TRAVEL AGENT: Tomorrow is okay, sir. How many passengers?
CUSTOMER: 2 passengers please.
TRAVEL AGENT: Okay, that will be 1, 200 baht, please be here at 8:30 Am and we will take you to the bus station.
CUSTOMER: Okay, 1, 200 baht, here you are.
TRAVEL AGENT: Thanks. Here are your tickets, please write your names and mobile number. And enjoy your trip.
TRAVEL AGENT: Good afternoon sir. How may I help you?
CUSTOMER: We want to go to Ko Kradan
TRAVEL AGENT: I’m afraid not possible right now sir. The speedboat can’t travel in bad weather.
CUSTOMER: Oh, but we’re on holiday and we only have a week left.
TRAVEL AGENT: So sorry sir, big waves, but you can travel to Krabi or Phuket.
CUSTOMER: Phuket is an island?
TRAVEL AGENT: Yes, and it is joined to the mainland by a bridge.
CUSTOMER: Can we fly there?
TRAVEL AGENT: No, I’m afraid not but you can take a VIP bus. It takes 9 hours.
CUSTOMER: How much is the ticket?
TRAVEL AGENT: 600 baht each. When would you like to travel?
CUSTOMER: I think tomorrow. Is it okay?
TRAVEL AGENT: Tomorrow is okay, sir. How many passengers?
CUSTOMER: 2 passengers please.
TRAVEL AGENT: Okay, that will be 1, 200 baht, please be here at 8:30 Am and we will take you to the bus station.
CUSTOMER: Okay, 1, 200 baht, here you are.
TRAVEL AGENT: Thanks. Here are your tickets, please write your names and mobile number. And enjoy your trip.
Are you ready? Please test yourself.
SELF TEST 1-- Take a piece of paper and write down numbers (1) -- (15). You must pick a word and fill in the blanks Write the answers on your paper. (some words are wrong)
Written exercise — Fill in the blanks. (1) -- (15)
air
air-con
will be
passport photo
per
clear immigration
nice trip
trip good
around
How much
price how much
are
mobile number
number mobile
like
passengers
my staff
staff me
visa
leaves
leave
GO TRAVEL AGENCY, BANGKOK, KHAO SAN ROAD
CUSTOMER: Hi, can I get a bus to Phnom Pennh?
TRAVEL AGENT: Yes, of course, madam. We have a VIP bus, with________________(1 ) . It leaves every morning at 8 AM.
CUSTOMER: Oh, good. ___________________( 2) is it?
TRAVEL AGENT: 950 baht ___________ (3) person. How many ___________________(4)?
CUSTOMER: Two.
TRAVEL AGENT: When would you__________ ( 5) to travel?
CUSTOMER:Tomorrow, please.
TRAVEL AGENT: Okay, that ______________(6) 1, 900 baht please. And the bus_____________(7) from the end of Khao-San road. Please be here at 7:30 and ______________(8) will take you to the bus.
CUSTOMER: Thanks. Here you_________(9).
TRAVEL AGENT: You're welcome. Please write your names and your ___________________ (10) on the ticket.
CUSTOMER: Okay.
TRAVEL AGENT:When you ____________________(11) you will need a ______________________(12) and 20 US dollars for the Cambodian _________(13) .
CUSTOMER: I see, What time do we get to Phnom Pennh?
TRAVEL AGENT: Usually _________(14) 10 PM. Have a ________________(15).
SELF TEST 1-- Take a piece of paper and write down numbers (1) -- (15). You must pick a word and fill in the blanks Write the answers on your paper. (some words are wrong)
Written exercise — Fill in the blanks. (1) -- (15)
air
air-con
will be
passport photo
per
clear immigration
nice trip
trip good
around
How much
price how much
are
mobile number
number mobile
like
passengers
my staff
staff me
visa
leaves
leave
GO TRAVEL AGENCY, BANGKOK, KHAO SAN ROAD
CUSTOMER: Hi, can I get a bus to Phnom Pennh?
TRAVEL AGENT: Yes, of course, madam. We have a VIP bus, with________________(1 ) . It leaves every morning at 8 AM.
CUSTOMER: Oh, good. ___________________( 2) is it?
TRAVEL AGENT: 950 baht ___________ (3) person. How many ___________________(4)?
CUSTOMER: Two.
TRAVEL AGENT: When would you__________ ( 5) to travel?
CUSTOMER:Tomorrow, please.
TRAVEL AGENT: Okay, that ______________(6) 1, 900 baht please. And the bus_____________(7) from the end of Khao-San road. Please be here at 7:30 and ______________(8) will take you to the bus.
CUSTOMER: Thanks. Here you_________(9).
TRAVEL AGENT: You're welcome. Please write your names and your ___________________ (10) on the ticket.
CUSTOMER: Okay.
TRAVEL AGENT:When you ____________________(11) you will need a ______________________(12) and 20 US dollars for the Cambodian _________(13) .
CUSTOMER: I see, What time do we get to Phnom Pennh?
TRAVEL AGENT: Usually _________(14) 10 PM. Have a ________________(15).
SELF TEST 2 -- choose the best answer and write it down on a piece of paper:
a), b) c), or d)
Question 1. You work for Ocean Travel, in Hat Yai.
The customer wants to go to Ko Lanta tomorrow.
She buys a ticket to Ko Lanta ( van and speedboat ).
She does not know where to stay.
You say.....
a) Where you stay up to you.
b) I can show you a brochure of places to stay.
c) You must pay a deposit first.
d) Many places to your budget.
Question 2. You work for Blue Travel Agents in Bangkok.
The customer buys a ticket to Phnom Penh, He will cross the border at Poipet.
You say.....
a) You need 20 US dollars and a passport photo for the visa and the border can be busy.
b) You pay 20 US dollar at border, very busy.
c) You need a passport photo because the border is very busy.
d) You need a visa for Cambodia or you pay 20 US dollar.
Question 3. You work for Happy Travel in Trang.
There is a a lot of rain and big waves.
The customer wants to go to Ko Lipe.
You say....
a) No, can not.
b) I don't know. I'm not sure about rain.
c) The boat can't travel in bad weather, big waves.
d) The big waves cant travel the boat.
Question 4. You work for Mr. Wong Travel in Bangkok.
The customer wants to go to Vientienne.
He buys a VIP bus ticket but he does not know where the Mo Chit Northern Bus Terminal is.
You say...
a) You take a taxi.
b) The taxi him know where.
c) You tell the the taxi driver.
d) I will write down the address and you can take a taxi.
a), b) c), or d)
Question 1. You work for Ocean Travel, in Hat Yai.
The customer wants to go to Ko Lanta tomorrow.
She buys a ticket to Ko Lanta ( van and speedboat ).
She does not know where to stay.
You say.....
a) Where you stay up to you.
b) I can show you a brochure of places to stay.
c) You must pay a deposit first.
d) Many places to your budget.
Question 2. You work for Blue Travel Agents in Bangkok.
The customer buys a ticket to Phnom Penh, He will cross the border at Poipet.
You say.....
a) You need 20 US dollars and a passport photo for the visa and the border can be busy.
b) You pay 20 US dollar at border, very busy.
c) You need a passport photo because the border is very busy.
d) You need a visa for Cambodia or you pay 20 US dollar.
Question 3. You work for Happy Travel in Trang.
There is a a lot of rain and big waves.
The customer wants to go to Ko Lipe.
You say....
a) No, can not.
b) I don't know. I'm not sure about rain.
c) The boat can't travel in bad weather, big waves.
d) The big waves cant travel the boat.
Question 4. You work for Mr. Wong Travel in Bangkok.
The customer wants to go to Vientienne.
He buys a VIP bus ticket but he does not know where the Mo Chit Northern Bus Terminal is.
You say...
a) You take a taxi.
b) The taxi him know where.
c) You tell the the taxi driver.
d) I will write down the address and you can take a taxi.
SELF TEST 3 - - True (T) or False (F)
1. A ferry and a speedboat are the same.
2. a minibus and van are the same.
3. You must never ask the customer to write his name on the ticket.
4. You must always ask "How many passengers?"
click here and check your answers
1. A ferry and a speedboat are the same.
2. a minibus and van are the same.
3. You must never ask the customer to write his name on the ticket.
4. You must always ask "How many passengers?"
click here and check your answers
SELF TEST4 - -
Record yourself
And then listen
Do not use a script, read the information below.
Record yourself
And then listen
Do not use a script, read the information below.
Role-play 1
Student A works for Happy Travel in Hat Yai.
Student B is a customer.
Student B (customer) walks into the travel agency. She wants to go to Phuket and she wants to know about cheap bungalows.
Student A must
1. sell her the ticket
2. Advise her about cheap bungalows.
Travel Agent information is below ---
Student A works for Happy Travel in Hat Yai.
Student B is a customer.
Student B (customer) walks into the travel agency. She wants to go to Phuket and she wants to know about cheap bungalows.
Student A must
1. sell her the ticket
2. Advise her about cheap bungalows.
Travel Agent information is below ---
Role-play 2
Student A works for Happy Travel in Hat Yai.
Student B is a customer. Student B wants to go to Langkawi.
Student A sell him /her the ticket.
Travel agent information is below
Student A works for Happy Travel in Hat Yai.
Student B is a customer. Student B wants to go to Langkawi.
Student A sell him /her the ticket.
Travel agent information is below
click here to go to the answers page